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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Krystal De La Rosa

Krystal De La Rosa

March 4, 2025

5  out of  5
rating by Krystal De La Rosa
"I’m super grateful at how attentive and helpful Kate was she helped me understand my policy and also helped me get life insurance for my family!"
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Alexis Aguirre

March 4, 2025

5  out of  5
rating by Alexis Aguirre
"thanks to kate for the auto quote fast simple and helped me save money!"
Profile photo of Charlie De La Rosa

Charlie De La Rosa

February 28, 2025

5  out of  5
rating by Charlie De La Rosa
"for the great rate and easy fast service thanks Kate!"
We responded:
"Charlie, Kate is smiling because of your comments. Thanks "
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Phillip Gunner

February 27, 2025

5  out of  5
rating by Phillip Gunner
"Kate was awesome"
We responded:
"She's a kind person to work with everyday."
Profile photo of VERONICA RIDEAUX

VERONICA RIDEAUX

February 26, 2025

5  out of  5
rating by VERONICA RIDEAUX
"Excellent assistance with claim support"
We responded:
"Veronica, Thank you again for the kind words."
Profile photo of Rania Palmer

Rania Palmer

February 25, 2025

5  out of  5
rating by Rania Palmer
"Kate was awesome with communication! She made things so easy for me for my first time buying a policy!"
We responded:
"Rania, Without you our agency would not be able to remain in business. "
Profile photo of Kate Aguirre

Kate Aguirre

February 25, 2025

5  out of  5
rating by Kate Aguirre
"Erwin is awesome he got me a great rate on my auto insurance!! State Farm definitely saves me money"
We responded:
"State Farm and I have enjoyed 38 years together."
Profile photo of Lexie Marie

Lexie Marie

February 25, 2025

5  out of  5
rating by Lexie Marie
"Scenario was so helpful, kind and patient. They weren't able to help me but it was a pleasant experience"
We responded:
"Scenacia, She loves her role as a servant leader for the community. "
Profile photo of Dominique Miles

Dominique Miles

February 17, 2025

5  out of  5
rating by Dominique Miles
"Insurance information was extremely helpful. 5 stars!"
We responded:
"We are here for you ... Thanks for the 5 stars. "
Profile photo of Gerardo Casas

Gerardo Casas

February 12, 2025

5  out of  5
rating by Gerardo Casas
"I love triste office Kate is super helpful"
We responded:
"Thanks Gerado for the review.."
Profile photo of Melissa Aldaco

Melissa Aldaco

January 14, 2025

1  out of  5
rating by Melissa Aldaco
"This office NEVER answers the phone. The recording that picks up says "You are being transferred to the Customer Care line because you are calling outside regular office hours"... When it is clearly BEFORE 4:30. Very frustrating when you are trying to get business take care of."
We responded:
"Melissa, My manager has spoken with you on numerous occasions regarding your policies. Our agency is open 24/7 with the customer care unit. I shared my cell number with you. We have communication trail via emails over months with dialogue. I respect your opinion but puzzle over the hard comments. Owner/CEO "
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terrance richardson

September 30, 2024

1  out of  5
rating by terrance richardson
"These people are very rude, never answer the phone or return calls.I’ve called over 20 times about my policy just to get the run around or told something like I don’t have have common sense.I was dealing with Krupa but she’s no longer with them.She was the best!"
We responded:
"Thanks for your feedback. Let's talk in person, come by the office for a 1 on 1 with me."
Profile photo of Emily Sanchez

Emily Sanchez

September 19, 2024

5  out of  5
rating by Emily Sanchez
"Maria W. has great customer service! She helped me very well. Car insurance she knew it like the back of her hand , she helped me understand it ! And now I understand what I’m looking at ."
We responded:
"Thank you. "
Profile photo of Arely Gracia

Arely Gracia

September 19, 2024

5  out of  5
rating by Arely Gracia
"María is the best she’s really patient. She helped me with my auto insurance🤩"
We responded:
"I will let her know! :) "
Profile photo of Tanya Moore

Tanya Moore

September 17, 2024

5  out of  5
rating by Tanya Moore
"My experience with State Farm Insurance has been wonderful. I’ve been a customer for 17 years or longer. The care, concern and exceptional customer service provided by Maris has been priceless. She is truly an asset."
We responded:
"Maria is the key to our Agency success. "
Profile photo of Ginny Lomax

Ginny Lomax

September 17, 2024

5  out of  5
rating by Ginny Lomax
"Maria is a wonderful agent. Explains everything in detail and is such a pleasure to call if I need anything."
We responded:
"You are too kind. :)"
Profile photo of Ceo

Ceo

September 11, 2024

5  out of  5
rating by Ceo
"Maria was such an amazing help. She helped me understand the coverages and broke down what I had for coverage. I did not know much I was missing. I have better knowledge of I want and need."
We responded:
"We are smiling over here. :)"
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t “tajun”

August 28, 2024

1  out of  5
rating by t “tajun”
"Increase your premium for no reason, canceled my policy, but I still got charged and now get refunded less than what they owed me. They said it's the diffrence when the premium went up but but I already cancel and don't owe them anything. Horrible communication and have no competence as to calling back people they said they were going to call. AVOID THIS AGENT AND COMPANY"
We responded:
"We value your feedback and will make the necessary improvements. "
Profile photo of Joby Mccabe

Joby Mccabe

August 8, 2024

5  out of  5
rating by Joby Mccabe
"Ashley was the perfect choice for a quote she was very helpful I would recommend her to anyone."
We responded:
"YES!"
Profile photo of Mike Garcia

Mike Garcia

August 8, 2024

5  out of  5
rating by Mike Garcia
"I had a very great experience with my quote and communication from Ashley Jimenez. She was very polite and professional with me and made me feel at ease with all my questions and concerns. I recommend her for all your State Farm needs at this location. A+++++"
We responded:
"A+++++ super star!"
Profile photo of Stephanie Charo

Stephanie Charo

August 8, 2024

5  out of  5
rating by Stephanie Charo
"The best service I have ever received. Thank you so much Ashley Jimenez for being excellent at your job,having amazing communication skills, being able to understand and help me get a quote. I recommend Ashley for any insurance quotes. Go see her!!!"
We responded:
"5 star indeed!"
Profile photo of Vincent Sanchez

Vincent Sanchez

August 8, 2024

5  out of  5
rating by Vincent Sanchez
"State farm is the best insurance company. This one in Houston has some of the best staff but most importantly Ashley Jimenez was the absolute best. She is amazing at her job, great communication and very friendly and understanding. THANK YOU SO MUCH ASHLEY for the quote."
We responded:
"It's a pleasure. "
Profile photo of Ms. Kimberly Luckey

Ms. Kimberly Luckey

August 8, 2024

5  out of  5
rating by Ms. Kimberly Luckey
"I had a wonderful experience with Ms. Ashley. She was very helpful and took her time with me. I give a 100 for excellent customer service. Thank you very much Ms. Ashley for all of your help. I feel safe a protected. 👏🏾👏🏾👏🏾👏🏾👏🏾"
We responded:
"Protection is KEY!"
Profile photo of Hiakeem Grant

Hiakeem Grant

July 5, 2024

5  out of  5
rating by Hiakeem Grant
"Today was simply amazing I was searching for different car insurance and came across State Farm and I spoke with Scenacia F Jones at State Farm was absolutely fantastic she helped me set up and transfer over my auto policy to them. Scenacia was so kind/genuine and was very knowledgeable about how much coverage I would need for my policy and even provided me information on other aspects such as auto and life insurance so I was able to get a two for one deal on today just for making one call. Thankful State Farm for having such and amazing worker like Scenacia."
We responded:
"Scenacia is a kind person. "
Profile photo of Frederick Harrison

Frederick Harrison

June 18, 2024

5  out of  5
rating by Frederick Harrison
"The Erwin Gowan team is awesome. I dealt with an agent named Kupra. And she worked diligently to get me the best rate possible. And she was very clear on what the policy covers."
We responded:
"Krupa always delivers. :)"